Bibliography for Communication and Engagement Skills (HEA1023M) BETA

@book{Back_Back_2005, address={London}, edition={[Revised] 3rd ed}, title={Assertiveness at work: a practical guide to handling awkward situations}, publisher={McGraw-Hill}, author={Back, Ken and Back, Kate}, year={2005} }

@article{Borg_Kristiansen_2004, title={Recovery-oriented professionals: helping relationships in mental health services}, volume={13}, DOI={10.1080/09638230400006809}, number={5}, journal={Journal of Mental Health}, author={Borg, Marit and Kristiansen, Kristjana}, year={2004}, pages={493–505} }

@article{Caris-Verhallen_Kerkstra_Bensing_1999, title={Non-verbal behaviour in nurse-elderly patient communication}, volume={29}, DOI={10.1046/j.1365-2648.1999.00965.x}, number={4}, journal={Journal of Advanced Nursing}, author={Caris-Verhallen, Wilma M.C.M. and Kerkstra, Ada and Bensing, Jozien M.}, year={1999}, month=apr, pages={808–818} }

@book{Dickson_Charlesworth_1982, address={London}, title={A woman in your own right: assertiveness and you}, publisher={Quartet}, author={Dickson, Anne and Charlesworth, Kate}, year={1982} }

@book{Douglas_1993, address={Basingstoke}, title={A theory of groupwork practice}, publisher={Macmillan}, author={Douglas, Tom}, year={1993} }

@book{Egan_2014a, address={Belmont, Calif}, edition={10th ed. [International ed.]}, title={The skilled helper: a problem-management and opportunity-development approach to helping}, publisher={Brooks/Cole Cengage Learning}, author={Egan, Gerard}, year={2014} }

@book{Egan_2014b, address={Andover}, edition={Europe, Middle East&Africa edition}, title={The skilled helper: a client-centred approach}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9781473708082}, publisher={Cengage Learning}, author={Egan, Gerard}, year={2014} }

@book{Egan_McGourty_2002a, address={Pacific Grove, CA}, title={Exercises in helping skills: a manual to accompany ‘The skilled helper’}, publisher={Brooks/Cole}, author={Egan, Gerard and McGourty, Rich}, year={2002} }

@book{Egan_McGourty_2002b, address={Belmont, CA}, title={Skilled helping around the world}, publisher={Brooks/Cole}, author={Egan, Gerard and McGourty, Rich}, year={2002} }

@article{Forrester_Kershaw_Moss_Hughes_2008, title={Communication skills in child protection: how do social workers talk to parents?}, volume={13}, DOI={10.1111/j.1365-2206.2007.00513.x}, number={1}, journal={Child & Family Social Work}, author={Forrester, Donald and Kershaw, Sophie and Moss, Helen and Hughes, Laura}, year={2008}, pages={41–51} }

@book{Gillen_Institute of Personnel and Development_1997, address={London}, title={Assertiveness}, volume={Training extras}, publisher={Institute of Personnel and Development}, author={Gillen, Terry and Institute of Personnel and Development}, year={1997} }

@article{Hanna_Hanna_Keys_1999, title={Fifty strategies for counseling defiant, aggressive adolescents: Reaching, accepting, and relating}, volume={77}, number={4}, journal={Journal of Counseling and Development}, author={Hanna, F.J and Hanna, C.A. and Keys, S.G}, year={1999}, pages={395–404} }

@book{Hartley_Dawson_2010, address={Basingstoke}, title={Success in groupwork}, volume={Pocket study skills}, publisher={Palgrave Macmillan}, author={Hartley, Peter and Dawson, Mark}, year={2010} }

@book{Healy_Mulholland_2007, address={London}, title={Writing skills for social workers}, volume={Social work in action}, publisher={SAGE}, author={Healy, Karen and Mulholland, Joan}, year={2007} }

@book{Honey_Chartered Institute of Personnel and Development_2001, address={London}, edition={2nd ed}, title={Improve your people skills}, publisher={CIPD}, author={Honey, Peter and Chartered Institute of Personnel and Development}, year={2001} }

@book{Howe_2013, address={Basingstoke}, title={Empathy: what it is and why it matters}, publisher={Palgrave Macmillan}, author={Howe, David}, year={2013} }

@book{Hurley_Linsley_2012, address={London}, title={Emotional intelligence in health and social care: a guide for improving human relationships}, publisher={Radcliffe Publishing}, author={Hurley, John and Linsley, Paul}, year={2012} }

@book{Jones_Myilibrary_2003, address={London}, title={Communicating with vulnerable children: a guide for practitioners}, url={https://proxy.library.lincoln.ac.uk/login?qurl=https%3A%2F%2Febookcentral.proquest.com%2Flib%2Fulinc%2Fdetail.action%3FdocID%3D333081}, publisher={Gaskell}, author={Jones, David P. H. and Myilibrary}, year={2003} }

@book{Koprowska_2008, address={Exeter}, edition={2nd ed}, title={Communication and interpersonal skills in social work}, volume={Transforming social work practice}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9781844456055}, publisher={Learning Matters}, author={Koprowska, Juliet}, year={2008} }

@book{Koprowska_2014, address={London}, edition={4th ed}, title={Communication and interpersonal skills in social work}, volume={Transforming social work practice}, publisher={Learning Matters}, author={Koprowska, Juliet}, year={2014} }

@book{Lefevre_2010, address={Bristol}, title={Communicating with children and young people: making a difference}, publisher={Policy Press}, author={Lefevre, Michelle}, year={2010} }

@book{Lindon_Lindon_2008, address={Basingstoke}, edition={2nd ed}, title={Mastering counselling skills}, volume={Palgrave master series}, publisher={Palgrave Macmillan}, author={Lindon, Jennie and Lindon, Lance}, year={2008} }

@book{Lindsay_Orton_2008, address={Exeter}, title={Groupwork practice in social work}, volume={Transforming social work practice}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9781844458011}, publisher={Learning Matters}, author={Lindsay, Trevor and Orton, Sue}, year={2008} }

@book{Lishman_Lishman_2009, address={Basingstoke}, edition={2nd ed}, title={Communication in social work}, volume={Practical social work}, publisher={Palgrave Macmillan}, author={Lishman, Joyce and Lishman, Joyce}, year={2009} }

@book{McBride_1998, address={Aldershot}, title={The assertive social worker}, url={https://ebookcentral.proquest.com/lib/ulinc/detail.action?docID=4817126}, publisher={Arena}, author={McBride, Patricia}, year={1998} }

@book{Miller_2006, address={London}, title={Counselling skills for social work}, url={https://proxy.library.lincoln.ac.uk/login?qurl=https%3A%2F%2Febookcentral.proquest.com%2Flib%2Fulinc%2Fdetail.action%3FdocID%3D354884}, publisher={SAGE}, author={Miller, Lisa}, year={2006} }

@book{Milner_Carolin_1999, address={London}, title={Time to listen to children: personal and professional communication}, publisher={Routledge}, author={Milner, Patricia and Carolin, Birgit}, year={1999} }

@book{Moss_Moss_2015, address={Los Angeles}, edition={Third editon}, title={Communication skills in health and social care}, publisher={SAGE}, author={Moss, Bernard and Moss, Bernard}, year={2015} }

@book{Musson_2011, address={Exeter}, title={Effective writing skills for social work students}, volume={Transforming social work practice}, publisher={Learning Matters}, author={Musson, Phil}, year={2011} }

@book{Nelson_2009, address={Hove}, title={Handbook of prejudice, stereotyping, and discrimination}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9781841697772}, publisher={Psychology}, author={Nelson, Todd D.}, year={2009} }

@book{Nelson-Jones_2012, address={London}, edition={3rd ed}, title={Basic counselling skills: a helper’s manual}, publisher={SAGE}, author={Nelson-Jones, Richard}, year={2012} }

@book{Preston-Shoot_2007, address={Basingstoke}, edition={2nd ed}, title={Effective groupwork}, volume={Practical social work}, publisher={Palgrave Macmillan}, author={Preston-Shoot, Michael}, year={2007} }

@book{Reid_Westergaard_2011, address={Exeter}, title={Effective counselling with young people}, volume={Counselling and psychotherapy practice}, publisher={Learning Matters}, author={Reid, Hazel L. and Westergaard, Jane}, year={2011} }

@article{Rew_Ferns_2005, title={Conflict management. A balanced approach to dealing with violence and aggression at work.}, volume={14}, number={4}, journal={British Journal of Nursing}, author={Rew, M and Ferns, T}, year={2005}, pages={227–232} }

@article{Riggall_2011, title={Social work students’ experiences of using the Egan Skilled Helper model}, volume={11}, DOI={10.1921/175951511X651940}, number={1}, journal={Journal of practice teaching and learning}, author={Riggall, Sally}, year={2011}, pages={37–53} }

@book{Riggall, Sally_2012, address={Los Angeles}, title={Using counselling skills in social work}, volume={Transforming social work practice}, publisher={Sage/Learning Matters}, author={Riggall, Sally}, year={2012} }

@book{Rogers_Freiberg_Rogers_1994, address={New York}, edition={3rd ed}, title={Freedom to learn}, publisher={Merrill}, author={Rogers, Carl R. and Freiberg, H. Jerome and Rogers, Carl R.}, year={1994} }

@book{Rogers_Kirschenbaum_Henderson_1990, address={London}, title={The Carl Rogers reader}, publisher={Constable}, author={Rogers, Carl R. and Kirschenbaum, Howard and Henderson, Valerie Land}, year={1990} }

@book{Rogers_Kramer_1995, address={New York}, title={On becoming a person: a therapist’s view of psychotherapy}, publisher={Houghton Mifflin}, author={Rogers, Carl R. and Kramer, Peter D.}, year={1995} }

@book{Seden_2005, address={Maidenhead}, edition={2nd ed}, title={Counselling skills in social work practice}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9780335227822}, publisher={Open University Press}, author={Seden, Janet}, year={2005} }

@book{Sharry_2007, address={Los Angeles, Calif}, edition={2nd ed}, title={Solution-focused groupwork}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9781446206096}, publisher={SAGE}, author={Sharry, John}, year={2007} }

@article{Stroebe_Schut_1999, title={The dual process model of coping with bereavement: rationale and description.}, volume={23}, DOI={10.1080/074811899201046}, number={3}, journal={Death Studies}, author={Stroebe, M and Schut, Henk}, year={1999}, pages={197–224} }

@article{Sutherland_Stroot_2010, title={The Impact of Participation in an Inclusive Adventure Education Trip on Group Dynamics}, volume={42}, number={1}, journal={Journal of Leisure Research}, author={Sutherland, Sue and Stroot, Sandra}, year={2010}, pages={153–176} }

@book{Thompson_2009, address={Basingstoke}, edition={3rd ed}, title={People skills}, publisher={Palgrave Macmillan}, author={Thompson, Neil}, year={2009} }

@book{Thompson_Campling_2003, address={Basingstoke}, title={Communication and language: a handbook of theory and practice}, publisher={Palgrave Macmillan}, author={Thompson, Neil and Campling, Jo}, year={2003} }

@book{Thompson, Neil_Campling, Jo_2003, address={Basingstoke}, title={Communication and language: a handbook of theory and practice}, publisher={Palgrave Macmillan}, author={Thompson, Neil and Campling, Jo}, year={2003} }

@book{Thompson_Thompson_2011, address={Basingstoke}, edition={2nd ed}, title={Effective communication: a guide for the people professions}, publisher={Palgrave Macmillan}, author={Thompson, Neil and Thompson, Neil}, year={2011} }

@book{Thompson_Thompson_2008, address={Basingstoke}, title={The critically reflective practitioner}, publisher={Palgrave Macmillan}, author={Thompson, Sue and Thompson, Neil}, year={2008} }

@article{Trevithick_2005, title={The knowledge base of groupwork and its importance within social work}, volume={15}, number={2}, journal={Groupwork}, author={Trevithick, Pamela}, year={2005}, pages={80–107} }

@article{Tuckman_1965, title={Developmental sequence in small groups.}, volume={63}, DOI={10.1037/h0022100}, number={6}, journal={Psychological Bulletin}, author={Tuckman, Bruce W.}, year={1965}, pages={384–399} }

@article{Tuckman_Jensen_2010, title={Stages of Small-Group Development Revisited}, volume={10}, journal={Group Facilitation: A Research & Applications Journal}, author={Tuckman, Bruce W. and Jensen, Mary Ann C.}, year={2010}, pages={43–48} }

@article{Watts_Garza_2008, title={Using Children’s Drawings to Facilitate the Acting ‘As If’ Technique}, volume={64}, number={1}, journal={Journal of Individual Psychology}, author={Watts, Richard E. and Garza, Yvonne}, year={2008}, pages={113–118} }

@book{Winstanley_2009, address={New Delhi}, title={Personal effectiveness: a guide to action}, publisher={Excel Books}, author={Winstanley, Diana}, year={2009} }

@article{Woodcock_Tregaskis_2008, title={Understanding Structural and Communication Barriers to Ordinary Family Life for Families with Disabled Children: A Combined Social Work and Social Model of Disability Analysis}, volume={38}, DOI={10.1093/bjsw/bcl065}, number={1}, journal={British Journal of Social Work}, author={Woodcock, J. and Tregaskis, C.}, year={2008}, pages={55–71} }

@book{Woodcock Ross_2010, address={Basingstoke}, title={Specialist communication skills for social workers: focusing on service users’ needs}, publisher={Palgrave Macmillan}, author={Woodcock Ross, Johanna}, year={2010} }

@book{Worden_2010, address={London}, edition={4th ed}, title={Grief counselling and grief therapy: a handbook for the mental health practitioner}, publisher={Routledge}, author={Worden, J. William}, year={2010} }

@book{Wosket_2006, address={Hove, East Sussex}, title={Egan’s skilled helper model: developments and applications in counselling}, url={https://www.vlebooks.com/vleweb/product/openreader?id=UniLincoln&isbn=9780203965153}, publisher={Routledge}, author={Wosket, Val}, year={2006} }

@misc{Social Care Institute for Excellence (SCIE), url={http://www.scie.org.uk/} }