Baillie L and Black S, Professional Values in Nursing (CRC Press 2015)
Benner PE, From Novice to Expert: Excellence and Power in Clinical Nursing Practice (Addison-Wesley Pub Co, Nursing Division 1984)
Boyd C and Dare J, Communication Skills for Nurses, vol Student survival skills (John Wiley & Sons Inc 2014) <http://proxy.library.lincoln.ac.uk/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781118767511>
Bulman C and Schutz S, Reflective Practice in Nursing (5th ed, Wiley-Blackwell 2013) <http://proxy.library.lincoln.ac.uk/login?qurl=http%3A%2F%2Fwww.dawsonera.com%2Fdepp%2Freader%2Fprotected%2Fexternal%2FAbstractView%2FS9781118307762>
‘Effective Communication Principle of Nursing Practice E. Casey, A Wallis, A (2011)’ <http://www.rcn.org.uk/__data/assets/pdf_file/0005/380795/Nursing_Standard_Principle_E_April11_563KB.pdf>
Egan G, The Skilled Helper: A Client-Centred Approach (Europe, Middle East&Africa edition, Cengage Learning 2014) <http://proxy.library.lincoln.ac.uk/login?url=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781473708082>
‘Essence of Care’ <https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/216695/dh_119973.pdf>
Hall C and Ritchie D, What Is Nursing?, vol Transforming nursing practice (Third edition, Learning Matters 2013)
‘Journal of Advanced Nursing’ 70 <http://onlinelibrary.wiley.com/doi/10.1111/jan.2014.70.issue-6/issuetoc>
Laird EA and others, ‘Patients’ Experiences of in-Hospital Care When Nursing Staff Were Engaged in a Practice Development Programme to Promote Person-Centredness: A Narrative Analysis Study’ (2015) 52 International Journal of Nursing Studies 1454
Linsley P, Kane R and Owen S, Nursing for Public Health: Promotion, Principles and Practice (Oxford University Press 2011)
McCabe C and others, Communication Skills for Nursing Practice (Palgrave Macmillan 2006) <http://proxy.library.lincoln.ac.uk/login?qurl=http%3A%2F%2Flib.myilibrary.com%3Fid%3D86186>
Morrison P and Burnard P, Caring and Communicating: The Interpersonal Relationship in Nursing (Macmillan Education 1991)
O’Hagan S and others, ‘What Counts as Effective Communication in Nursing? Evidence from Nurse Educators’ and Clinicians’ Feedback on Nurse Interactions with Simulated Patients’ (2014) 70 Journal of Advanced Nursing 1344
Peate I and Myilibrary, Becoming a Nurse in the 21st Century, vol Wiley series in nursing (John Wiley 2006) <http://proxy.library.lincoln.ac.uk/login?qurl=http%3A%2F%2Flib.myilibrary.com%3Fid%3D51894>
Reed A, Nursing in Partnership with Patients and Carers, vol Transforming nursing practice (Learning Matters 2011)
——, Nursing in Partnership with Patients and Carers, vol Transforming nursing practice (Learning Matters 2011)
Rosser M, Mooney GP and Jasper M (eds), Professional Development, Reflection and Decision-Making in Nursing and Healthcare (Second edition, Wiley-Blackwell 2013) <http://proxy.library.lincoln.ac.uk/login?qurl=http%3A%2F%2Fwww.dawsonera.com%2Fdepp%2Freader%2Fprotected%2Fexternal%2FAbstractView%2FS9781118303269>
Stickley T and Freshwater D, ‘The Art of Listening in the Therapeutic Relationship’ (2006) 9 Mental Health Practice 12
Ward J and others, ‘The Empathy Enigma: An Empirical Study of Decline in Empathy Among Undergraduate Nursing Students’ (2012) 28 Journal of Professional Nursing 34
Watson F and Rebair A, ‘The Art of Noticing: Essential to Nursing Practice.’ (2014) 23 British Journal of Nursing 514
Wilson D and Neville S, ‘Nursing Their Way Not Our Way: Working with Vulnerable and Marginalised Populations’ (2008) 27 Contemporary Nurse 165
