[1]
Baillie, L. and Black, S. 2015. Professional values in nursing. CRC Press.
[2]
Benner, P.E. 1984. From novice to expert: excellence and power in clinical nursing practice. Addison-Wesley Pub. Co., Nursing Division.
[3]
Boyd, C. and Dare, J. 2014. Communication skills for nurses. John Wiley & Sons Inc.
[4]
Bulman, C. and Schutz, S. 2013. Reflective practice in nursing. Wiley-Blackwell.
[5]
Egan, G. 2014. The skilled helper: a client-centred approach. Cengage Learning.
[6]
Hall, C. and Ritchie, D. 2013. What is nursing?. Learning Matters.
[7]
Laird, E.A. et al. 2015. Patients’ experiences of in-hospital care when nursing staff were engaged in a practice development programme to promote person-centredness: A narrative analysis study. International Journal of Nursing Studies. 52, 9 (Sept. 2015), 1454–1462. https://doi.org/10.1016/j.ijnurstu.2015.05.002.
[8]
Linsley, P. et al. 2011. Nursing for public health: promotion, principles and practice. Oxford University Press.
[9]
McCabe, C. et al. 2006. Communication skills for nursing practice. Palgrave Macmillan.
[10]
Morrison, P. and Burnard, P. 1991. Caring and communicating: the interpersonal relationship in nursing. Macmillan Education.
[11]
O’Hagan, S. et al. 2014. What counts as effective communication in nursing? Evidence from nurse educators’ and clinicians’ feedback on nurse interactions with simulated patients. Journal of Advanced Nursing. 70, 6 (June 2014), 1344–1355. https://doi.org/10.1111/jan.12296.
[12]
Peate, I. and Myilibrary 2006. Becoming a nurse in the 21st century. John Wiley.
[13]
Reed, A. 2011. Nursing in partnership with patients and carers. Learning Matters.
[14]
Reed, A. 2011. Nursing in partnership with patients and carers. Learning Matters.
[15]
Rosser, M. et al. eds 2013. Professional development, reflection and decision-making in nursing and healthcare. Wiley-Blackwell.
[16]
Stickley, T. and Freshwater, D. 2006. The art of listening in the therapeutic relationship. Mental Health Practice. 9, 5 (Feb. 2006), 12–18. https://doi.org/10.7748/mhp2006.02.9.5.12.c1899.
[17]
Ward, J. et al. 2012. The Empathy Enigma: An Empirical Study of Decline in Empathy Among Undergraduate Nursing Students. Journal of Professional Nursing. 28, 1 (2012), 34–40. https://doi.org/10.1016/j.profnurs.2011.10.007.
[18]
Watson, F. and Rebair, A. 2014. The art of noticing: essential to nursing practice. British Journal of Nursing. 23, 10 (2014), 514–517.
[19]
Wilson, D. and Neville, S. 2008. Nursing their way not our way: Working with vulnerable and marginalised populations. Contemporary Nurse. 27, 2 (Feb. 2008), 165–176. https://doi.org/10.5172/conu.2008.27.2.165.
[20]
Effective communication Principle of Nursing Practice E. Casey, A Wallis, A (2011).
[22]
Journal of Advanced Nursing. 70, 6.