TY - BOOK TI - Operations and process management: principles and practice for strategic impact AU - Slack, Nigel AU - Brandon-Jones, Alistair PB - Pearson UR - https://library.lincoln.ac.uk/items/172915?query=slack+operations&resultsUri=items%3Fquery%3Dslack%2Boperations%26target%3Dcatalogue%26facet%255B0%255D%3Dfulltext%253Ayes&facet%5B0%5D=fulltext%3Ayes&target=catalogue PY - 2018 CY - Harlow, England SN - 1292176172 SN - 9781292176178 SN - 9781292176130 U3 - 172915 ET - Fifth edition ER -